Package & Mail Theft
A homeowner has reported a package theft at one of the mailboxes in the community. We encourage homeowners and residents to review their packages by checking the correct recipient address and label matches their own information such as name and residence address. If you received an incorrect package, follow instructions provided by the USPS.
Reporting / returning misdelivered mail
Despite our best efforts, occasionally mail is misdelivered, or is delivered to an old location for an individual. If you are receiving mail for the previous resident and do not know their address, simply return the mail piece back to the mailstream (by leaving in a Collection Box® or other mail receptacle) with the notation “Not at this address” marked on the envelope.
For Priority Mail Express® items only, you can obtain the number of the Priority Mail Express Reporting Unit by calling:
1-800-ASK-USPS (1-800-275-8777)
For other misdelivered mail items (such as letters):
- If the mailpiece is delivered to the wrong location:
- Don’t erase or mark over the information, or write any type of endorsement on the mailpiece.
- Place the item back in the mailbox or hand the item back to your mailperson.
- If the mailpiece is delivered to the correct location but the recipient on the mailpiece does not reside at the address:
- Write “Not at this address” on mailpiece.
- Don’t erase or mark over the address.
- Provide the mailpiece to your mailperson or drop into a Collection Box receptacle.
Destroying mail that was not intended for you may be prohibited by US laws.
- Willfully destroying mail is an act that may be punishable by the Federal Government.
If you have any questions about the legality of doing this, please contact your local law enforcement.